ScaleSmith Consulting helps businesses turn product ideas, operational challenges, and AI opportunities into practical, usable systems. We specialize in product management, AI tool deployment, and product strategy for teams that need more than advice. They need someone who can help define the vision, translate it into a roadmap, and work alongside the business to move it forward.

Founded by Jake Smith, a Certified Scrum Product Owner with experience across B2B SaaS, conversational AI, product development, process analysis, CRM systems, and startup growth, ScaleSmith brings a hands-on product mindset to consulting work. Jake has led roadmap delivery, partnered with engineering, sales, marketing, and customers, and helped build new product offerings from early concept through market expansion. His background includes AI-enabled product development, voice-driven AI experiences, logistics and supply chain technology, and scaling businesses.

Jake has previously built B2B SaaS products in the domains of Real Estate, Insurance, Home Services, Third Party Logistics, Rail, and Freight Forwarding and worked alongside industry leaders at Rocket Homes, Trinity Industries, and Fidelity National.

Our work is built around a simple idea: technology should make the business clearer, faster, and easier to operate. Whether helping a company define a product roadmap, deploy AI tools into daily workflows, evaluate customer needs, or improve internal processes, ScaleSmith focuses on practical outcomes that create measurable value.

We work best with growing businesses, startups, and teams that know they need to modernize but are not sure where to begin. ScaleSmith bridges the gap between strategy and execution by helping clients identify the right opportunities, prioritize the right work, and implement tools that support long-term growth.